• Only staff members will be allowed in the building and we ask all clients to remain in their cars and call us when you arrive and one of our nurses will go over any concerns to address with the doctor.
•  At this point one of our nurses will come out to your car to retrieve your pet, bring them inside for their exam/tests/etc. Once we have the treatment plan, our doctor will call to discuss what is going on and answer any questions. They will then transfer you to one of our receptionists to process payment.
• When your pet is ready to go, one of our nurses will bring your pet back out to your vehicle for you along with any medications to go over and all treatment instructions.
• Any prescription refills or food pick-ups, please call ahead and we will process payment over the phone and bring it out to you when you arrive to pick it up. We also have our online pharmacy, which will deliver these things right to your home. If you have trouble with our online pharmacy, we can help you with this process as well.

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We thank you for your understanding in all of this and we appreciate your patience as this process may take a little time. Again, thank you for trusting us with your pets healthcare and navigating through the Coronavirus with us.